News

Due to the spread and concern of COVID-19 Advanced Gaming Distributors has developed a State approved protective screen you can affix to your poker machines to keep your patrons and staff safe if you so choose.  This protective guard is made of a sturdy 1/8th thick Acrylic plexi that is easy to clean and disinfect.  It is attached to the machine by industrial strength adhesive Velcro.  It will attach to the left side of all video poker devices so as not to impede access to Permit numbers/Serial tags, Admin key/Audit switch, or door locks.  These screens will be approximately 18” tall and 30” wide and will have a 6” bend in its design to give room for monitors.  The screen will come with a sticker that reads: “Caution This guard is for your safety.  Do not pull or hang on guard.”.  They will come 25 screens per case.  Please contact Steve Pichoff at 504-512-3214 or Advanced Gaming’s Office at 504-461-9822 or email us for pricing and availability.












 




 

JOHN BEL EDWARDS                                                                        KEVIN WREEVESCOLONEL 
        GOVERNOR                                                                                             DEPUTY SECRETARY 
State of Louisiana 
Department of Public Safety and Corrections 
Public Safety Services
March 9, 2020
To all Licensees,
You are receiving this email as a reminder that your Video Draw Poker License should not expire this year and therefore requires an Annual License Form by June 30, 2020.  In the past the Gaming Enforcement Division (Division) has mailed the renewal or annual packets to licensees via the United States Postal Service.  Going forward licensees will only receive an electronic mail (email) from the Division.  The email will be sent to the address that is currently on file with the Division.
Please read this document carefully before completing the annual application.  All annual applications must be Complete, Typed, and Signed in Blue or Black ink or the annual application shall be rejected and returned to the applicant. 

Pursuant to Louisiana Revised Statute 27:435.K (4) (a), all video draw poker licensees are required to pay the appropriate annual fees by July first of each year if your Video Gaming license does not expire on June 30, 2020.
If the required annual fees are submitted after July first but on or before July thirty-first, the licensee shall be subject to the following penalty:
·        Establishments authorized to operate up to three video draw poker devices, two hundred fifty dollars.
·        Establishments authorized to operate more than three video draw poker devices, device owners, service entities, and distributors, five hundred dollars.
If the required annual fees are submitted after July thirty-first but on or before August thirty-first, the licensee shall be subject to the following penalty:
·        Establishments authorized to operate up to three video draw poker devices, five hundred dollars.
·        Establishments authorized to operate more than three video draw poker devices, device owners, service entities, and distributors, one thousand dollars.
Please do not remit penalty at this time.  You will receive a letter at a later date stating the penalty amount due. Failure to submit the annual fee on or before August thirty-first may be cause for suspension or revocation of the license.  In lieu of suspension or revocation of the license, the board may levy a fine not to exceed ten thousand dollars. Additionally, Louisiana Administrative Code 42:XI.2405.B.4.b requires the submission of proof of current tax filings and payments, including tax clearance certificates from the State and all appropriate local taxing authorities, along with the annual fees no later than July first of each year.
INSTRUCTIONS
Please completely fill in all requested information on the Annual Licensee Form.  Sign the affidavit and have it properly notarized by an active notary.  The affidavit must be signed by a duly authorized representative if the licensed business is a partnership, limited liability company, or corporation.
Also, the Division will not provide any pre-filled forms.  Below is a link to a LSP.org website where the required blank forms to complete your annual are located.  
http://dpsweb.dps.louisiana.gov/gamingforms.nsf/Licensing?OpenView&Start=1&Count=1200&Expand=9#9
Annual License Forms documents:
1.        Annual Licensee Form DPSSP 6643
2.        Annual Licensee Check List Form (R 02/2012)
3.        Record Update Form (R 10/2010)
The completed form, payment, required tax clearance certificates, Record update form and a copy of current state ATC Permit (if applicable) shall be submitted via delivery by the United States Postal Service certified or registered mail, return receipt requested, or a private/commercial interstate carrier to either of the following addresses:
Louisiana State Police                                        Louisiana State Police
Gaming Enforcement Division – Licensing                Gaming Enforcement Division – Licensing
7919 Independence Blvd., Mailbox #A-28                P.O. Box 66614, Mailbox #A-28
Baton Rouge, LA  70806                                Baton Rouge, LA  70896-6614
Please remit this completed form with the appropriate annual fees, tax clearance certificates, Record Update form and a copy of current state ATC Permit (if applicable) to the Division postmarked on or before July first to avoid administrative penalties.  The Division will only accept checks or money orders for payment of the annual fees.  Please call (225) 925-1900 if assistance is needed.
REMINDER:  All applications shall contain an email address, telephone number, and permanent mailing address for receipt of correspondence and service of documents by the division. The failure of an applicant or licensee to receive, claim or acknowledge correspondence and service of documents shall result in an unfavorable recommendation to the Louisiana Gaming Control Board against the gaming application or license.     
·        Licensees are reminded that State Sales Tax Clearance Certificates and Local Sales Tax Clearance Certificates must be submitted for State Police Video Poker Gaming Division, not Alcohol Tobacco Control.  
The Renewal Application, payment and all required documents shall be submitted via delivery by the United States Postal Service certified or registered mail, return receipt requested, or a private/commercial interstate carrier to the following address:
Louisiana State Police
Gaming Enforcement Division – Licensing
7919 Independence Blvd., Mailbox #A-28
Baton Rouge, LA  70806
Gaming Enforcement Division District Office contact numbers
Baton Rouge
(225) 925-1900
Breaux Bridge
(337) 332-8070
Lake Charles
(337) 491-2850
New Orleans
(504) 310-7000
Bossier City
(318) 741-7100



- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 

Advisory Notice #3

February 13, 2020
 
To:          All Licensees Video Poker
 
From:     Gaming Enforcement Division (Division) - Video Poker
 
Subject: ‘Go Live’ Central System Upgrade System – Post Production Upgrade (Complete)
 
In a continuing effort to keep the Louisiana Video Gaming Industry informed of operational and procedural matters, this notice serves to update the Video Poker Industry with regards to the IGT Central System Upgrade.  The Division has completed testing ‘Phase One (1)’ of the IGT Central System Upgrade.   
 
The data transfer from the current IGT ESVideo system to the upgraded IGT Inteligen system is complete and telecommunications has been fully restored.  At this time Device Owners may access the Video Site Controller (VSC).     If your VSC is experiencing any unordinary issues, please contact the Divisions Technical Help line at 225/922-2222.
 
*Following the Data Transfer for a period of 5 days, from February 10, 2020 to February 14, 2020, the Division will accept but NOT process any Device Disables, Software Changes, New Location Enrollments, Coordinated Moves or Phone Number Changes.  This will allow a safe buffer of data migration to the secondary central system and data backup.   The Division thereafter, will transmit another Advisory Notice indicating normal business has resumed.   Request will then be processed in date order it was received. 
 
Immediately following Phase One (1) Go Live, the Division will be testing and preparing for Phase Two (2).  ‘Phase Two (2)’ will provide numerous opportunities for the Video Draw Poker industry, most specifically offering new and more robust Video Site controllers (iLink).  Along with Ticket In / Ticket Out (TITO), Mobile Responder and Site Management Portal.    The Division will transmit an additional advisory notice when Phase Two (2) testing has been completed and as these additional value modules are available for deployment.
 
Thank you,
Jay Jackson
Louisiana State Police
Video Gaming Technical






------------------------------------------------------------------------------------


Advisory Notice

Technical Advisory Notice Number 2
February 12, 2020
 
To:          All Licensees Video Poker
 
From:     Gaming Enforcement Division (Division) - Video Poker
 
Subject: ‘Go Live’ Central System Upgrade System – Post Production Upgrade (Complete)
 
In a continuing effort to keep the Louisiana Video Gaming Industry informed of operational and procedural matters, this notice serves to update the Video Poker Industry with regards to the IGT Central System Upgrade.  The Division has completed testing ‘Phase One (1)’ of the IGT Central System Upgrade.    The data transfer from the current IGT ESVideo system to the upgraded IGT Inteligen system is complete. 
 
Currently, we are working to improve the telecommunications polling between the Central System and Video Site Controller’s (VSC).    At this time, we ask that locations do not issue Manual Host Connects or VSC Run Reports.   It is causing unnecessary load issues on the telecom dial server.   
 
The Division will advise the industry when it may resume normal business on the VSC’s.
 
 
 
Thank you,
Jay Jackson
Louisiana State Police
Video Gaming Technical


------------------------------------------------------





Advisory Notice

January 31, 2020

 

To:          All Licensees Video Poker

 

From:     Gaming Enforcement Division (Division) - Video Poker

 

Subject: ‘Go Live’ Central System Upgrade System - Data Transfer

 

In a continuing effort to keep the Louisiana Video Gaming Industry informed of operational and procedural matters, this notice serves to update the Video Poker Industry with regards to the IGT Central System Upgrade.  The Division has completed testing ‘Phase One (1)’ of the IGT Central System Upgrade and are preparing to transfer data from the current IGT ESVideo system to the upgraded IGT Inteligen system. 

 

On February 10, 2020, the Central System will be unavailable to the Industry.  It is estimated that the Data Transfer will take an estimated 10 hours.

 

During the Data Transfer the Division is asking that you contact each of your establishments and notify them to NOT power cycle or otherwise access the VSC during this critical transfer period.   Any disruptions will cause the Video Site Controller to disable the video poker devices and will cause them to remain disabled until the data transfer is complete.   It is also expected that Reports and Eprom Data will not be available during this process.  It is expected that ability to validate tickets will remain normal.   When the Data Transfer is complete and when communications have been restored to the Central System the Division will transmit an additional Advisory Notice with further instructions and information. 

 

*Following the Data Transfer for a period of 5 days, from February 10, 2020 to February 14, 2020, the Division will accept but NOT process any Device Disables, Software Changes, New Location Enrollments, Coordinated Moves or Phone Number Changes.  This will allow a safe buffer of data migration to the secondary central system and data backup.   The Division thereafter, will transmit another Advisory Notice indicating normal business has resumed.   Request will then be processed in date order it was received. 

 

Immediately following Phase One (1) Go Live, the Division will be testing and preparing for Phase Two (2).  ‘Phase Two (2)’ will provide numerous opportunities for the Video Draw Poker industry, most specifically offering new and more robust Video Site controllers (iLink).  Along with Ticket In / Ticket Out (TITO), Mobile Responder and Site Management Portal.    The Division will transmit an additional advisory notice when Phase Two (2) testing has been completed and as these additional value modules are available for deployment.

 

Thank you,

Jay Jackson

Louisiana State Police

Video Gaming Technical